Granted the slowed down speed is still faster than any other mode it can clearly go faster. CPU temps during gaming were 100 degrees without fail. Based on our Legend industrial design, the Area-51m stands apart as one of the most powerful gaming laptops in … We intend to seek damages or an order requiring Dell to replace the R1 laptops with the newer Alienware Area 51m R2 2nd generation machines. Alienware M15 R3 runs hot while gaming. Dell's Alienware division positions its ... 20 threads that runs up to 5.3GHz with thermal velocity boost. 1080p gaming is insane and with some tweaking, 4K60 gaming is achievable. There is no reason why 12 later people are still having the same problems. The Alienware m17 tops our performance charts in gaming and straight Cinebench R15 CPU testing, but only manages to outperform the full-fat RTX 2070 by a small margin in gaming. Could feel the heat through the AWSD keys. With just days until the new Area 51m R2 laptops are released, owners of the first generation Are 51m R1 machines are outraged by overheating problems. This behavior also seems to introduce inconsistent CPU performance. ADVANCED ALIENWARE CRYO-TECH. This time around, the Alienware m15 R3 makes the leap to Intel's latest high performance mobile silicon, with three different 10th generation Core "Comet Lake-H" … The Area-51m's results were recorded with overclocking off, and thermal mode set to Balanced in the Alienware Command Center. And if the reports we are hearing are correct, Dell simply throttled back the performance of their top of the line Area 51m R1 laptops instead of fixing the problem. Coming to thermal performance, if you play games with the quieter fan modes selected, you'll observe some thermal throttling. To counter this, I have to always keep the Air Conditioner in my room running…, “I’ve attached a screenshot showing CPU temperatures soaring well above  90 degree C even when the load is not that high.”, “I bought mine a year ago and have the same problem for a long time… Still, it often ends with a throttling and sometimes with a blue screen of death and/or simple system shutdown even with all fans on. It appears that many users are forced to choose between slow performance or machines the “blue screen of death.”. However, in full speed mode the m15 is able to push beyond this. Here are some Cinebench results to give you an idea of CPU early performance when the GPU is idle. Area around power button became almost untouchable. It gets so hot that I cannot keep my hand there for more than a few minutes. This means higher performance is available, but at the expense of thermals, it's a trade-off, but there is also the option of running a lower performance mode if you want to stay cooler. Does it matter which thermal paste you ... which causes air gaps between the microprocessor and the heatsink which reduces the cooling performance. Our latest thermal technology, Advanced Alienware Cryo-Tech, is an engineering approach where an Alienware system’s gaming performance is never compromised by means of electrical and mechanical methods while maintaining system stability during the highest performance states. The CPU clock speeds are basically the same in cooling quite modes then again it balanced and performance modes. Alienware CC settings are: Overclock 1 Performance Thermal High Performance Power On stress tests (AIDA64) the CPU doesn't go over 85c after 20 mins and GPU 71c with no throttling. Depending on where you live, Dell may be liable for a breach of warranty and breach of warranty of fitness for a particular purpose (lawyer speak for the concept that the laptops do not perform as advertised). There are also a couple of overclocking modes 1 and 2 which overclock the GPU by these amounts. Let me know what you thought about the thermals from the Alienware m15 R2 gaming laptop down in the comments. Specially along the panel adjacent to the power button, which is understandable since the Heat sink lies below. Additionally, performance at lowest setting levels, where the CPU matters more, occasionally dipped back a bit, ... Let me know what you thought about the thermals from the Alienware m15 R2 gaming laptop down in the comments. If you want to know what folks are saying, look no further than Dell’s community forum: “I’ve been using the Alienware Area-51m for a long time now and feel it heats up way past normal. This is just a small sample of the cases we accept. “At release and for a short time afterwards, some machines were burning up specifically the MOSFITS used were not of sufficient tolerance for the voltages going through them, it APPEARS that instead of fixing the engineering issue or upgrading the poor quality MOSFITS used on the motherboard, Dell appears to have made the questionable decision to lower the performance and consequently the heat generated by locking the thermal limit setting to 75C to avoid more burned units and the cost of repair of every already sold and to be sold Area51m.”. In CPU only workloads like Cinebench it was fine, but when combining CPU and GPU load together the CPU would throttle back a fair bit once it hit the hundred degree mark. I started seeing thermal throttling at 65 degrees on the GPU, compared to 86 in Performance. Would like to know how other people get on with this profile. The Alienware command center software lets you select different performance modes, including quiet, coal, balanced, performance and full speed and these are just fan speeds and power limits. I believe thermal throttling began to effect performance, especially since the Shadow of the Tomb Raider frame rate actually declined instead of … The CPU also runs at 3.5ghz constant which allows me to play at 144fps on my m15 r2. It may be possible to further improve temperatures by swapping the thermal paste. !, no 11 hours of battery life, only 3-4 and many issues with the control center). Dell launched the Alienware Area 51m R1 gaming laptop in January of 2019. Considering that the m15 R2 is around 2 cm. Cool mode didn't see too much difference. Why Courts “Seal” False Claims Act Lawsuits. There seems to be a common theme here… one that certainly warrants more investigation. Thermals were tested with the 21 degrees Celsius ambient room temperature.Idle results down the bottom were on the warmer side but no real issue with that. These machines cost thousands of dollars but many gamers were attracted to Alienware’s top performance and the promise of what Dell called “unprecedented upgradability.” Dell’s advertisements suggested its core components – the CPU and the GPU – were fully upgradable. Additionally, performance at lowest setting levels, where the CPU matters more, occasionally dipped back a bit, and I think this is a result of it backing down as the cap gets hit. Dell is introducing the Alienware Command Center, so you don’t have to be a hardware genius to tweak your system for gaming. Alienware has not yet circumvented the laws of physics, so the m15 R2 is not immune from this problem. /u/hu7hydro There is one other thing this one does ... it changes the thermal limits on the GPU (probably the CPU also). However, the underbolt was able to reduce temperatures a little, and this is because less power was needed to hit full speed. The GPU wattage was interesting, despite running with a 90 watt limit in full speed mode it would actually boost to 100 watts in balanced and performance modes, which is why we have those mid 90 averages. We cannot accept phone calls on consumer class action cases. While we hope the new 2nd generation machines being released by Dell this month will be much better, owners of the Area 51m R1 are entitled to everything they were promised. Asset Protection Blog (Jeff Andrews Esq. We also believe Dell has engaged in deceptive business practices which are illegal in many states. Purchasers who relied on these performance and upgradeability claims and on Dell’s advertising campaign may be entitled to significant cash damages. Alienware m15 R3 Productivity Performance. So just how hot does it run and does this cause any problems? With the stress tests running in quiet mode it gets to around 50 in the center. Balanced and performance modes were about the same then enabling full speed boosts the CPU power limit, so the CPU temperature rises as a result, though under bolting and using a cooling pad was able to help here granted more so in the game than the stress test. Air comes in from the bottom in through the vents above the keyboard and is exhausted out of the left and right sides towards the back and rear left in right corners.There are a couple of fans inside with heat pipes shared between the CPU and GPU. The Alienware m15 R2 is a thinner machine with some powerful hardware inside. Alienware says this m17 R2 is the "thinnest and smallest" gaming notebook the company has ever made. For more information about the upgradability items, visit our Dell Alienware Area 51 Class Action information page. I thought the higher GPU power limit seen in performance mode might have given it an edge, but nope, full speed did better. It was running in the mid 90 degree range, but this is simply due to the high power limits that are possible in CPU early workloads. Despite its size and status as a gaming laptop, it lasts long enough for some decent productivity. Alienware m15 R2 - How Does It Perform In Games? This is a loaded configuration with the Intel Core i9-9900K, RTX 2080, 64GB RAM, and 2TB SSD. 20 Games Tested! The GPU speeds don't change much while in distress test, however they progressively improve more when actually playing this game. The way to change this is apparently in the Alienware Command Center Fusion tab under thermal settings. Alienware Area-51m with 360Hz panel for on-the-go gameplay. Graphics and CPU freezes were common. For all the gaming benchmarks we showed, we used the High Performance profile for power, and Performance for the thermals. Also has oxidized fingerprints on the heat sink copper directly over the chip contact areas…”. Gaming was tested with Watchdogs 2 as I find it to use a good combination of processor and graphics. I think this could explain the lower one percent lower result in Battlefield 5, although the average FPS is well up there, due to the 080 Max-Q GPU with good power limit the one percent low seems to suffer and is behind many other machines. Fired for Blowing the Whistle on Fraud or Illegal Conduct? With some gaming laptops costing over $5,000, owners of these defective machine certainly have the right to be upset. As for the external temperatures, where you actually be putting your hands, at idle it was in the mid 30s in the center, but warmer up the back. The Alienware 15 R4 is a phenomenal machine with productivity and gaming performance that’s without fault. Addus HomeCare promotes itself as one of the … Read More, “The Reigning King of Qui Tam (whistleblower) Actions in the United States”, Covert Ops in the War Against the C-Suite Mafia, Active Defective Product and Dangerous Drug Investigations, Monsanto Roundup Cancer Claims Information, Haynes Kendall & Independent Financial Group – Investigation, Alienware Area 51m Expands to Overheating and Performance Claims, Dell Alienware Area 51 Class Action Investigation. In May we launched an investigation to Dell’s failure to deliver on the R1’s promise of “unprecedented upgradability.” Dozens of owners have contacted us to complain how they were unable to upgrade the core components of these devices, the CPU and GPU. Thermal throttling was taking place in balanced mode and above. Shrinking high-end components into a chassis that’s almost half the size of its predecessor while maintaining comparable running temperatures is proof of the innovative engineering that’s been applied to this laptop. Call us anyway. Do note that, the laptop comes with … Today we believe that the performance of these top end machines aren’t as advertised, that many machines overheat or burn up and that the promised upgrades have never materialized. Can My Mortgage Company Charge Online or Pay by Phone Fees? Filed Under: Active Investigations, Dangerous Drugs - Defective Products, (Don’t see what you are looking for? Many other laptops will just cap the process of wattage to 45 watts and call it a day. Let's take a look at a CPU early workload with the GPU idle. This is why we saw thermal throttling with temperatures up to a hundred degrees being hit, which is more than I'd be comfortable with long term, granted these are worst case tests and as we saw improvements could be made. We are still looking for the purchaser of an Area 51m17 R1 laptop that has the original materials that came in the box with the laptop. “have been crippled by Dell to reduce performance of the machine and lock the thermal limit at 75 celsius which causes most if not all current gaming software to stutter and slow down when the laptop temp reaches 75 as the thermal controls lower the speed of the GPU from 1700 down to 300 in attempt to lower the heat. Full speed mode was strange, when you first enable it the fans spin up louder to about 58 decibels, which is quite loud, however it only lasts for a few seconds before spinning down to around 52 decibels, which is where it remained indefinitely. The lowest quiet mode was the coolest then cool mode was a little warmer. i7-10750H + RTX 2070 Gaming Benchmarks - MSI GP75 10SFK Tested In 20 Games. There was some extremely subtle coil whine, but this wasn't noticeable once the fans were going. You may not be able to overclock or undervolt as much as me, it depends on the chip and its specific power requirements, so you'll have to do some testing to find out what's best for your hardware. I posted earlier about how the m15 (and m17) core i7 and i9 models come factory overclocked and how this might be causing poor thermal performance. I have the same laptop but I got the lower version of it( i7 8750H with a GTX 1070 ) I was able to under clock it till -0.150 it runs cooler now i.e Max temp of 79-84 ish but it runs good only on my performance mode but when I put in the balanced options in the commend center it goes in to the power thermal … Plus, both laptops are some of the lightest 17-inch laptops in Alienware’s lineup at 6.6 and 5.7 pounds. Hitting the lower 50 in the middle. The Alienware Aurora R11 is an absolute powerhouse when outfitted with a 10th Gen Core i9 and RTX 3090, but that performance makes the system loud, and it could use more fans. On Geekbench 4, the Alienware Area-51m scores 5584 points on single core and 27324 points on multi-core performance. Playing more CPU intensive games like Watchdogs 2 worked alright in quiet mode too. I'm guessing because the processor has its power limit capped here more power is allowed to be assigned to the GPU instead. This is basically a best-case 9750H score, at least for multi-core, and that's because the 4Ghz core turbo was constantly being hit with the underbolt in place. Alienware m17 R2 (Image credit: Future). First It Was False Promises of “Unprecedented Upgradability”, Now Its Performance Issues and Overheating – Alienware Area 51 Investigation Expanded. It has Alienware Cryo-Tech cooling technology to increase airflow and boost performance. It's a little cooler with full speed owing to the higher fan speed. But that seems to be in between the keys as the keys themselves felt okay. The Aurora and Aurora Ryzen Edition will soon come with NVIDIA GeForce RTX 3090 and 3080 graphics options, as well as cooling and thermal designs meant to prioritize gaming performance. ), Mahany Law Announces Addus HomeCare Wage Theft and Employment Investigation Here are the clock speeds while running Aida64 CPU stress test with all the default options checked.So we could only hit the 4Ghz of core turbo speed with the underbolt in place. The Alienware m15 packs a big, 90Wh battery, and it shows in its battery performance. Presently we intend to bring Alienware class actions in those jurisdictions where state unfair and deceptive trade practices laws permit. For example, once it hit a 100 degrees Celsius and a test it would drop back to 90 briefly then back to 95-98 and a 100. Here you can select your Thermal profile. ). This is strange, because full speed isn't actually giving us full speed, while it does for the first few seconds then it slows down. 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